500K+

Satisfied Students

25+

Years of Excellence

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Practical Training

Course Section:
  • Summary
  • Highlights
  • Syllabus

Diploma in Professional Banking is a specialized short-term banking course that focuses on equipping individuals with the necessary skills and knowledge to excel in the field of banking. This diploma program typically covers a wide range of topics related to banking operations, financial services, risk management, and customer relations. Upon completion of a diploma in professional banking, individuals are equipped with the necessary knowledge and skills to pursue various roles within the banking industry. They may work as bank tellers, customer service representatives, loan officers, relationship managers, or branch managers, among other positions.

What you will learn:

Investment Strategies: The diploma program covers essential concepts and principles of banking, including an overview of the banking industry, banking operations, banking regulations and compliance, financial products and services, risk management, and customer relationship management. It provides a solid foundation in the fundamental aspects of banking.
Banking Operations: The program delves into the operational aspects of banking, including understanding deposit and lending operations, payment systems, clearing and settlement processes, trade finance, treasury operations, and foreign exchange management. Participants gain insights into the day-to-day functioning of banks and financial institutions.

 

Financial Analysis and Credit Management: The diploma curriculum typically includes modules on financial analysis, credit risk assessment, and credit management. Participants learn to analyze financial statements, evaluate creditworthiness, assess loan proposals, and manage credit portfolios. These skills are vital for banking professionals involved in credit operations, risk management, and lending activities
Banking Products and Services: The program explores various banking products and services, such as retail banking, corporate banking, investment banking, wealth management, and digital banking. Participants learn about different banking products, their features, benefits, and the role of technology in delivering banking services. This understanding enables professionals to serve customers and offer appropriate banking solutions effectively.

 

Risk Management: The program emphasizes the importance of risk management in banking. Participants learn about various types of risks faced by banks, such as credit risk, market risk, operational risk, and liquidity risk. They understand risk assessment methodologies, risk mitigation strategies, and the role of risk management in maintaining the stability and sustainability of banks.
  • In Depth Domain knowlwdge of BFSI Sector
  • Focus on Customer Service
  • Special Focus on Relationship Management and Selling Skills
  • Improvement on Soft & Behavioral Skills
Hours 6 Lecture
Lecture 1 : Concept of Inflation, Time Value of Money, Interest, Compounding, Financial Goals
Lecture 2 : Need for BFSI sector - individuals, organizations, governments, etc.
Lecture 3 : Examples of indispensability of sector/products
Lecture 4 : Reasons for huge growth of BFSI sector in India
Lecture 5 : Future of BFSI sector in India
Lecture 6 : Customer segments and BFSI products for each of them.
Hours 4 Lecture
Lecture 1 : Basic BFSI Products
Lecture 2 : Customer lifecycle and factors affecting product selection
Lecture 3 : Types of Companies offering BFSI products and characteristics of these companies
Lecture 4 : Business models of these companies
Hours 3 Lecture
Lecture 1 : What are Liabilities and Assets?
Lecture 2 : Balance sheets of Banks - in-depth analysis
Lecture 3 : P&L of Banks - in-depth analysis
Hours 4 Lecture
Lecture 1 : Operating model of a lending institution
Lecture 2 : Source of deposits, lending strategy, target customer segments, business plan
Lecture 3 : Key incomes, expenses and provisioning
Lecture 4 : Basic understanding of NPA, Provisioning, coverage ratio
Hours 3 Lecture
Lecture 1 : End to end process - prospecting, sales, account opening, account maintenance
Lecture 2 : Key considerations for customers
Lecture 3 : Product lifecycle of Liabilities and Assets customers
Hours 3 Lecture
Lecture 1 : What are the various functions?
Lecture 2 : Key skill requirements
Lecture 3 : Key result areas (KRA) for each role | Challenges in each role
Hours 5 Lecture
Lecture 1 : Glossary of Liabilities products
Lecture 2 : Need for liabilities products
Lecture 3 : Types of liabilities products
Lecture 4 : Transaction types for liability products
Lecture 5 : Queries, Requests and Complaints for liabilities products
Hours 2 Lecture
Lecture 1 : Various job roles
Lecture 2 : KRAs for each role
Hours 3 Lecture
Lecture 1 : Layout of a Retail Branch
Lecture 2 : Need for a Retail Branch
Lecture 3 : P&L of a Retail Branch
Hours 5 Lecture
Lecture 1 : Glossary of Asset products
Lecture 2 : Need for assets products
Lecture 3 : Types of assets products
Lecture 4 : Transaction types for assets products
Lecture 5 : Queries, Requests and Complaints for asset products
Hours 2 Lecture
Lecture 1 : Starting from Lead
Lecture 2 : Generation to account closure
Hours 7 Lecture
Lecture 1 : Starting from Lead Generation to File completion
Lecture 2 : Need-based and value-based products
Lecture 3 : How to meet customer needs
Lecture 4 : Sale closure
Lecture 5 : Objection handling
Lecture 6 : Documents needed from customers
Lecture 7 : Importance of each document
Hours 5 Lecture
Lecture 1 : Need for Credit processes
Lecture 2 : Repayment capacity and Intention of customer
Lecture 3 : Documents needed for different entities - Individual, non-individual
Lecture 4 : Critical assessment steps and need for each
Lecture 5 : Risk mitigation methods
Hours 4 Lecture
Lecture 1 : Need for security creation
Lecture 2 : Types of mortgage/hypothecation
Lecture 3 : Process for security creation
Lecture 4 : Documents needed for security creation
Hours 6 Lecture
Lecture 1 : End to end process for Disbursement
Lecture 2 : Need for verification and checking
Lecture 3 : Documents to be checked
Lecture 4 : KYC checks
Lecture 5 : Key data captured for loan accounts and need
Lecture 6 : Risk mitigation
Hours 4 Lecture
Lecture 1 : Types of repayment instruments
Lecture 2 : Repayment process - clearing and credit to customer account
Lecture 3 : Reasons for bounce and ’ rectification
Lecture 4 : Charges and penal interest for bounce
Hours 5 Lecture
Lecture 1 : Concept of DPD - days past due
Lecture 2 : Concept of NPA
Lecture 3 : Impact of NPA How to manage Collections
Lecture 4 : Dos and Don'ts for collections
Lecture 5 : Effective collections management
Hours 7 Lecture
Lecture 1 : Importance of good service for BFSI products
Lecture 2 : Cost of acquisition and its recovery
Lecture 3 : Customer expectations
Lecture 4 : Service to Sales
Lecture 5 : Examples of exemplary customer service
Lecture 6 : Importance of customer retention
Lecture 7 : Role plays
Hours 2 Lecture
Lecture 1 : Types of properties
Lecture 2 : Importance of Insurance - credit shield
Hours 3 Lecture
Lecture 1 : Loan closure process | NOC and NDC issuance and importance
Lecture 2 : Removal of Hypothecation/Lien
Lecture 3 : Handling of title documents for mortgage loans
Hours 3 Lecture
Lecture 1 : Importance of cover letter
Lecture 2 : Making a formal cover letter
Lecture 3 : Making an eye catching CV - key words
Hours 2 Lecture
Lecture 1 : Participation in Group Discussions and mock Gds
Lecture 2 : Dos and Don'ts of interviews
Hours 4 Lecture
Lecture 1 : Visits to BFSI company branches
Lecture 2 : Websites of BFSI companies
Lecture 3 : Comparison of peers in different verticals
Lecture 4 : Identification of SWOT ’ for leading players
Hours 2 Lecture
Lecture 1 : Group exercises and team work
Lecture 2 : Presentations on exercises
About This Course

What Students Say

Taking the ICA Edu Skills CIA Accounting Course was a game-changer for me. The instructors were extremely knowledgeable and always ready to clarify doubts, which made complex accounting principles feel very manageable.

Nilanjan Maiti Placed at Bandhan Bank

ICA’s Tally-Prime with GST course gave me the real practical experience I was looking for. The trainers explained every concept clearly, and I learned GST filing, invoice creation, and accounting hands-on. Today, I am confidently working as an Accounts Executive — all thanks to ICA.

Abhinash Singh Rathod Placed at Venture Skill India Pvt. Ltd.

ICA Edu Skills’ Zoho Books course taught me how to handle cloud accounting — from voucher entries and invoicing to GST and reconciliation. The hands-on training gave me confidence to manage business finances professionally.

Mridula Choudhury Placed at OPPO Exclusive Showroom

The GST course from ICA was exactly what I needed — clear theory plus hands-on practice. They covered all GST forms, reconciliations, and tax computation. I feel job-ready now.

Athulya Jhon Placed at Ayursain

ICA Edu Skills CIA Course taught me not just accounting theory but how to apply it in practice — ledger maintenance, journal entries, BRS. The communication module and mock interviews helped me land a job

Nilaturi Mahendra Placed at SriChakra PolyPlast

ICA Edu Skills’ SAP FICO course gave me a deep understanding of financial accounting and controlling. The hands-on training on SAP-ERP made me confident and job-ready in the enterprise finance domain

Raktim Mukherjee Placed at ICA Edu Skills

With this course, I learned to generate financial and GST reports in Tally Prime. The hands-on practice sharpened my skills in both accounting and compliance, making me job-ready

Atriha N panicher Placed at Thanmatra Life Pvt. Ltd

ICA’s Excel course was very applied — from lookup functions to financial models and Gantt chart projects. The 90% practical learning helped me build efficiency and professional-grade spreadsheet skills.

Kratika Solanki Placed at CA Firm

ICA’s GST certification training was very thorough: we worked with real data, filed mock returns, and understood reverse charge, input tax credit, and reconciliation. Now I feel competent for Accounting and GST job roles.

Sujan Mazumder Placed at Universal Corporation Ltd.

ICA Edu Skills’ CIA course helped me master accounting essentials, taxation concepts, and tools like Tally and GST through hands-on practice. The real-time learning environment made me confident and prepared for actual job roles

Annriya Joji Placed at ICICI Bank
BROWSE COURSES

List of Related Courses

Frequently Asked Questions

ICA has served more than 70000 employers in the last 25 years. Companies include MNC , Many CA firms including big 4, MSME , Banks, NBFC, Manufacturing , Service industry, Multi branches companies.

Currently, there are 100+ centers across the country.

You can do courses at any of the nearest ICA out of 100+ centers or online also icacourse.in, which offers courses in online mode to students. This allows students to access education from anywhere at their comfort level at affordable prices.

ICA is an NSDC affiliated Training institute and all certificates are approved by NSDC. Our students are working for renowned companies with reputable designations, which shows how credible our certifications are. For more details, please refer to our placement details.

We ensure ROI on your time and money investment. You will be able to recover your investment within 3-4 months of course completion . After Training you will be eligible to get a 6 months internship at CA firms/industry followed by placement. Let?s see what we offer in our courses to make them more affordable:

  • Latest and updated curriculum, according to the industry trends.
  • 90% Practical Training
  • NSDC Certified training
  • 100% Job Guarantee
  • ATJ card ( Any Time Job Card) to access Placement opportunity across 30 placement offices.
  • Top industry experts as a faculty to equip you with the right skill set.
  • Real-Life Projects
  • Opportunity to learn using 10 simulation software.

These are just a few things we mentioned about our course curriculum. You are equipped with the in-demand skills that make you industry-ready, that?s what you expect from any institute.

If you want to make a growth oriented career in accounts and finance, This is the right course. Course has covered all essential skills in accounts, finance and taxation, so you not only get a good job, but also progress well and can become accounts manager in 3-5 years .Comparing and reviewing the products before purchase is the consumer's right. You can check students' testimonials and Google reviews to verify the authenticity of the institute. You can also compare the features of the courses we offer and their credibility in the job market.

Anyone who has completed the 12th grade and is interested in pursuing a career in the Accounts, Finance and Taxation fields can join the courses.

  • Certified Industrial Accountant - Express ( 8 Months Course)
  • Certified Industrial Accountant - (12-Months Course)
  • Certified Industrial Accountant - Plus (18-Month Course)

To avail of the assured job from ICA, a few criteria must be met

  • Firstly, your enrollment course should be any of Long term career courses
  • Thereafter,, you have to fulfill the following conditions.
  • 90% Attendance.
  • All projects and assignments must be completed and submitted within a given time frame.
  • You have to pass all the assessments and final exams.

Once you successfully pass all the conditions, you will be given an internship of 6 months under CA or In Industry . Thereafter you can avail the placement.

The entire job guarantee program is designed under expert supervision, which includes:

  • Monthly Mock Interviews
  • Group Discussion
  • Doubt Clearing Sessions
  • Lastly, the placement round, where multiple companies from different industries
  • conduct interviews and offer students full-time job opportunities.

Note: Students, if not placed in one company, are allowed to attend multiple interviews of the different companies that ICA organized. We assured 100% job guarantee to all the students enrolled in the job guarantee courses.

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